Hotel Zoe San Francisco exterior

hotel ACCESSIBILITY

We are committed to ensuring that we meet and exceed all the requirements for the Americans with Disabilities Act.

The staff at HOTEL ZOE and at all our Noble House resorts are trained to accommodate guests with special needs, so that all our guests, including those with disabilities can have an enjoyable and safe stay. Please call the hotel at 415-561-1100, if you have any special accommodation needs.

The following areas are accessible:

  • Entrance to lobby is on ground floor, there are no stairs at the entrance
  • Entrance to Pescatore is on ground floor, there are no stairs at the entrance
  • Banquet/meeting are on first floor, accessible via elevators
  • Accessible concierge desk
  • Accessible elevators
  • Accessible meeting space
  • Accessible public entrance
  • Accessible registration desk
  • Accessible restaurant
  • Accessible restrooms
  • Accessible guest rooms
  • Accessible transportation with advance notice
  • Audible alerts in elevators
  • Braille elevator
  • Closed captioning on televisions or closed captioning decoders
  • Digital alarm clock available with sound, strobe light or vibrating pad
  • Lowered buttons in elevators
  • Lowered emergency evacuation instructions
  • Route from the hotel’s public entrance to all areas where food and beverages are sold
  • Route from the hotel’s public entrance to the accessible guestrooms
  • Route from the hotel’s public entrance to the elevators area
  • Route from the hotel’s public entrance to the meeting room/ballroom area
  • Route from the hotel’s public entrance to the registration area
  • Service support animals welcome
  • Strobe alarms
  • TTY capabilities
  • Valet parking
  • Visual alarms for hearing impaired in hallways & public areas
  • Hotel employees will read menus and other printed/visual information to guests who are blind/low vision



Information about our accessible guest rooms:

Rooms designated as mobility accessible have features for guests with mobility disabilities, including, but not limited to:

  • Roll-in shower, tub with grab bars, or transfer shower (specific bathing fixture type is indicated for each room)
  • Lowered light switches and thermostats
  • Grab bars in bathroom
  • Toilets with grab bars
  • Accessible vanity
  • Accessible routes to all parts of the room
  • Roll-in showers
  • Accessible guest rooms with mobility features with entry or passage doors that provide 32” of clear width
  • Bathroom doors at least 32 inches wide
  • Bedroom doors at least 32 inches wide (812mm)

Rooms designated as hearing accessible have features for guests who are deaf or hard of hearing, including visual alarms and notification devices. We also have portable communications kits with visual alarms and notification devices for guests who are deaf or hard of hearing which can be installed in any room.

Call HOTEL ZOE at 415-561-1100 should you have further questions about accessibility or email us at zoetalktous@noblehousehotels.com.